Privacy policy

Effective Date: September 15, 2026

Brand Name: Dormira™ ("we", "us", or "our")

Website: https://dormira.pk

At Dormira™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

Information We Collect

When you interact with Dormira™, we may collect the following types of information:

• Personal Identification Information: Full name, shipping address, phone number, and email address provided during checkout or account registration.

• Transaction Details: Records of the products you purchase (such as luxury mattress toppers or duvets), order history, and payment method choices (including Cash on Delivery preferences).

• Technical Data: Browser type, IP address, and device information gathered automatically through cookies to optimize your browsing experience.

How We Use Your Information

We utilize your data strictly to fulfill your orders and improve our services:

• Processing and dispatching your purchases securely from our Karachi facility.
• Communicating order confirmations, tracking details via local couriers, and customer support via WhatsApp or email.
• Enhancing our website functionality and marketing campaigns to showcase products you love.

Data Protection & Security

We implement robust administrative and technical security measures to protect your personal information from unauthorized access, alteration, or disclosure. We never sell, trade, or rent your personal data to third parties.